In compliance with article 10 of Law 34/2002, of July 11, services of the Information Society and Electronic Commerce (LSSICE) the identifying details of the company are presented below.
ESPECIALIDADES TECNICAS ELECTRONICAS S.L.
VAT identification number: B35035468
Calle Profesor Lozano 17
35008 Las Palmas de Gran Canaria
Registration data in Commercial Register:
ESPECIALIDADES TECNICAS ELECTRONICAS, sociedad limitada constituida en Las Palmas de Gran Canaria, en el año 1975.
Quality policy and ethical code
Quality Policy, Environment and Occupational Health and Safety ETEL, SL, is a company whose main activity is the provision of naval and industrial electronic repair.
Aware of the importance of defining and periodically review specific objectives and targets to continually improve, we have implemented an Integrated Quality Management, Environment and Safety System (GIS) according to ISO 9001: 2008, ISO 14001: 2004 and OHSAS 18001 : 2007 respectively.
Management is aware of the great effort this involves, but we trust that with the commitment and collaboration of everybody, we can reach the following objectives.
Evaluate, define and periodically review specific objectives and targets for continuous improvement of service quality, protection of our natural environment, and the health and safety of our employees, developing an annual program to achieve those objectives.
Work on prevention of all kinds of environmental aggression, especially pollution, overexploitation and minimizing the generation of any type of waste, as well as all kinds of accidents and incidents, or anything that adversely affects the health and safety of the workers.
Stimulating the involvement of our employees for continuous improvement of the Integrated Management System and provide the necessary training to comply everytime with the requirements of the Integrated Management System.
Leading a business orientation towards the highest quality of services offered, with an efficiency in the provision consistent with the preservation of the environment and the health and safety of our employees, bearing in account the possible impact on the environment and employees arising from our activity.
Solve in an agile manner successful and cordial errors in service delivery, complaints and inquiries from our customers and reduce complaints and incidents.
The orientation towards the highest quality products and services, involves the continuous compliance with legislation and stringent environmental standards, as well as the use of the means to prevent potential accidents that can damage the natural environment.
For this ETEL, S.L. establishes Ethical Code as follows:
1. Integrity Services
All our services must be provided in a professional, independent and impartially, honestly and in full compliance with the methods, practices and policies in place.
All recommendations and results must be supported by documentary evidence and be precise and may not undergo any change or alteration. Reports and certificates shall reflect the above results and follow the advice of a professional.
Any changes or information gratification against the technical conditions are found not accept in any linked directly or indirectly to the safety technical inspection. The application of this code will be recorded on separate sheets, which are attached, with the signature of each technical active.
2. Integrity of the Corporate and Financial Records
All transactions must be accurately recorded and the seating of the account books based on proper documentation issued in good faith by the parties.
All records must be retained in accordance with the laws in force.
3. Conflict of Interest
Such situations must be avoided because they can influence your judgment, even without realizing it.
It is also necessary to avoid any conflict of interest because otherwise give the impression of lack of impartiality.
The procurement of goods and services must be conducted fairly and transparently, in order to ensure the highest quality and the best price in a competitive process.
Avoid based on personal preferences wherever feasible contracts; business of some importance should be examined by two or more people in the Group and the award should be done according to proper tendering process.
5. Staff Relations
ETEL is committed to providing all its employees a safe job place, healthy and decent work and fair working conditions. Harassment or discrimination based on race, sex, origin, disability, sexual orientation or age will be tolerated. It is expected of all employees to respect their peers. Sexual harassment and bullying are unacceptable practices in the workplace. Employees must be open, transparent and truthful in dealing with peers, subordinates and superiors.
6. Fair Competition
ETEL recognizes the benefits of the free market economy and competition as optimum distribution of resources. Also we accept the need to compete fairly within the framework of competition law. In relation to prices and market shares. Etel organizes its marketing.
7. Compliance with Laws
ETEL guarantees compliance with laws, and every employee is responsible for compliance.
8. Insider trading
Employees who are in possession of confidential information which has not been publicly issued, and that, if reveals finally, would have a considerable impact. It is also not communicate such confidential information to third parties.
Directness and transparency are essential values of ETEL. In certain situations you have to weigh these values and the obligation to be discreet.
Actually, there is information that should be protected to safeguard the rights of our clients, partners or staff or our own business interests. It should keep confidential information that is not public knowledge, for example:
- Information on ETEL's business, including details of clients, market or financial data, methods and processes.
- Information provided by third parties subject to confidentiality. Like sorting companies, etc. This can only be disclosed with the approval of stakeholders.
- Information relating to personal data of employees.
This confidential information can not be disclosed and should not be used for personal gain.
The Code of Integrity and Professional Conduct has been issued by ETEL´s Administration who shall issue implementation rules as required. It is the responsibility of these enforce the Code in their respective areas of activity. All employees about the Code shall be informed and shall receive training on integrity issues.
Any report or request for clearance or advice under the Code should be directed to management.
Any suspicion of violation of the Code, and any request or proposal by undue advantage of the employee receives from third parties must be notified to the Manager or
any member of management to make them reach it. Unless the employee has violated the Code or act in bad faith, and always within the limits of our capacity, will be protected against any form of
reprisal and identity thereof it shall be safeguarded if requested. They can make suggestions regarding the Code by submitting your comments to the Manager or any member of management to make them
Finally, ETEL, S.L. You agree to review and update this policy and make it available to anyone interested.
Las Palmas, at February 21, 2011
The Management of ETEL, S.L.
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